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What You Should Know
It is your right to be protected from steering. You have the right to choose your own body shop. An insurance company recommendation is fine, however they cannot force you to have your car repaired at a particular shop. Steering is illegal in Connecticut!
You have the right to have your car towed to the shop of your choice.
You have the right to have you car restored to pre-accident condition. Your car should look and perform the way it did before the accident.
You are entitled to loss of use. Connecticut state law says if you are not at fault for the accident you are automatically entitled to a replacement vehicle while your vehicle is out of service. If you select not to rent a car, the insurance company responsible must pay you the amount it would cost to rent a replacement vehicle.
The importance of genuine replacement parts vs. after market parts. If the insurance company insists on after market parts, ask for proof that they are equal to genuine parts in terms of fit, finish and corrosion protection. In making your final decision of which parts to use, consider the hidden cost of future repairs, reduced resale value, and the possible risk to passenger safety.
(Some of the information provided by ABAC)
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